Incoterms are abbreviated using three-letter trade terms reflecting business-to-business practice and identifying when responsibility changes hands within a contract of sale. Incoterms describe mainly the tasks, costs and risks involved in the delivery of goods from sellers to buyers.



FOB = Free on Board

Free on Board means that the seller delivers the goods on board the vessel nominated by the buyer at the named port of shipment or procures the goods already so delivered. The risk of loss of or damage to the goods passes when the goods are on board the vessel, and the buyer bears all costs from that moment onwards.


The seller is required either to deliver the goods on board the vessel or to procure goods already so delivered for shipment. The reference to procure here caters for multiple sales down a chain (string sales), particularly common in the commodity trades.


FOB may not be appropriate where goods are handed over to the carriers before they are on board the vessel, for example goods in containers, which are typically delivered at a terminal. In such situations, the FCA rule should be used.


FOB requires the seller to clear the goods for export, where applicable. However, the seller has no obligation to clear the goods for import, pay any import duty or carry out any import customs formalities.


This is just one of 11 rules for any mode or modes of transport, please ask our friendly staff if you would like guidance on how best to contract your trading incoterms.

Generally the wharves/terminals and depots allow three free days to collect goods before storage commences. Regarding empty container time, shipping lines allow between around seven to ten free days which is calculated from the first day of availability at the wharf/terminal or depot. However some do vary from this and have their own calculation and tariff. Please check directly with our team to confirm how many free days your consignment has.
The volumetric weight of a shipment is a calculation that reflects the density of a package. A less dense item generally occupies more volume of space, in comparison to its actual weight. The volumetric or dimensional weight is calculated and compared with the actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost.


Width x Length x Height in centimetres / 6000 = Dimensional weight in kilograms.


Example: Client has freight that is 120kg. Dimensions are 140 x 100 x 140cm.

Actual Weight =120 kg

Dimensional weight = 326.67 kg


Therefore volumetric (chargeable) weight is 326.67kg


Maximum size and weight varies depending on the airline so please contact our Airfreight Department for further information. As a general rule, the maximum normal cargo dimensions are: 305 x 205 x 152 cm. As the weight and size increases so will the cost. If your cargo is oversized or requires special handling then please contact us to talk to us about our special rates.

FCL = Full Container load

LCL = Less than a Container Load

NVOCC = Non-Vessel Operating Common Carrier

ETA = Estimated Time of Arrival

ETD = Estimated Time of Departure

A Sideloader truck has special lifting arms which can self-unload a container and deliver it to the ground. To be able to receive Sideloader delivery you will require ample room for the truck to manoeuvre. The driver unloads the container onto the ground and then will return later to collect the empty container, once notified. A Sideloader truck can only carry a maximum of 24T inclusive of goods and container tare weight.


A Skel delivery usually only takes place if the delivery premises has a dock or ramp whereby the truck can reverse into the bay and contents from the container can be unloaded. This can also be arranged as a live load where the driver waits for the container to be emptied or a drop trailer where the driver returns for their trailer and the empty container (additional costs applicable for the different services). A Skel truck can only carry a maximum of 28T inclusive of goods and container tare weight.


A tailgate truck includes a built in lift which is usually located at the back of the truck. The driver operates the lift to load/unload goods from the truck without the use of a forklift. Tailgate truck delivery will attract additional charges to a standard delivery.

We do not have credit card facilities. Payment is acceptable via company cheque, cash or EFT (electronic bank transfer.) If paying via cash, please ensure to have correct money as we keep limited change. If paying via EFT or cheque, payment must clear our account prior to release of goods.



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